At Mittal & Sons, accessible from https://mittalandsons.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you place an order or contact us, we may collect:
Name
Billing and shipping address
Email address
Phone number
Order details and purchase history
1.2 Payment Information
Payments are processed securely through Razorpay.
We do not store or have access to your credit/debit card details, UPI IDs, or banking information.
1.3 Technical Information
We may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order confirmations, shipping updates, and support requests
Improve our website, services, and user experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
We use cookies to enhance browsing experience and analyze website traffic.
Cookies help us remember your preferences and understand user behavior.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your data only with:
Courier and logistics partners for order delivery
Payment gateway (Razorpay) for secure transaction processing
Service providers assisting with website operations (hosting, analytics, email services)
Government or legal authorities if required by law
5. Data Security
We implement appropriate security measures to protect your personal information.
Transactions are encrypted and processed through secure payment gateways.
While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications at any time
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies before providing any information.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Mittal & Sons 📧 Email: info@mittalandsonsraymond.com 📞 Phone: +91 9910034000 🏢 Address: 160, Katra Nawabh, Chandni Chowk, Delhi – 110006
