Thank you for shopping with Mittal and Sons. We take great care in packing and dispatching every order to ensure it reaches you in perfect condition. Please read our Shipping & Returns Policy carefully before placing an order.
1. Shipping Policy
1.1 Shipping Locations
We currently ship across India and to select international destinations. For international orders, delivery timelines and charges may vary depending on the destination and courier service.
1.2 Order Processing Time
All orders are shipped within 2 business days of order confirmation (excluding Sundays and public holidays).
Each product is cross-checked multiple times before dispatch to ensure quality and accuracy.
1.3 Shipping Charges
Domestic Orders:
Free shipping for all orders
International Orders:
Shipping charges are calculated at checkout based on destination and package weight.
1.4 Estimated Delivery Time
Domestic Orders: Delivery may take 5–7 business days, depending on the courier provider.
International Orders: Delivery may take 7–21 business days. Delivery timelines may vary due to courier delays, weather conditions, or peak seasons.
1.5 Order Tracking
Once your order is shipped, tracking details will be shared with you via email and/or SMS so you can monitor your shipment in real time.
2. Return Policy
2.1 No Return Policy
We follow a strict no-return policy.
Returns are accepted only in case a damaged product is received.
2.2 Eligibility for Return (Damaged Products Only)
A return request will be accepted only if:
The product is damaged during transit
You notify us within 48 hours of delivery
The product is unused and in original packaging with tags intact
Note: Customized, stitched, or altered items are not eligible for return unless damaged.
