Welcome to Mittal & Sons. These Terms & Conditions govern your use of our website https://mittalandsons.store and the purchase of products through our online store. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our services.
You are accessing the site under the supervision of a parent or legal guardian.
3. Products & Services
All products displayed on the website are subject to availability.
We reserve the right to limit quantities, discontinue products, or change product specifications without prior notice.
Product images are for representation purposes only; slight variations in color or design may occur due to lighting or screen resolution.
4. Pricing & Payments
All prices are listed in Indian Rupees (₹) unless stated otherwise.
Prices are inclusive of applicable taxes unless mentioned separately.
Payments on this website are securely processed via Razorpay, supporting UPI, credit cards, debit cards, net banking, and other supported methods.
Mittal & Sons does not store or have access to your payment card details.
5. Order Acceptance & Cancellation
An order is considered confirmed only after successful payment and order confirmation email.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
In case of order cancellation after payment, the refund will be processed as per our refund policy.
6. Shipping & Delivery
Orders are shipped within 2 business days after order confirmation (excluding holidays).
Delivery timelines typically range from 5–7 business days, depending on the courier partner.
Tracking details are shared once the order is dispatched.
Any delivery delays caused by courier partners are beyond our direct control.
7. Returns, Refunds & Exchanges
We follow a strict no-return policy.
Returns are accepted only if a damaged product is received, provided the issue is reported within 48 hours of delivery with proper evidence.
Approved refunds are processed within 7–10 business days to the original payment method.
(Please refer to our Shipping & Returns Policy for complete details.)
8. User Responsibilities
By using this website, you agree:
Not to misuse the website or engage in fraudulent activities
To provide accurate and complete information during checkout
Not to attempt unauthorized access to any part of the website or systems
9. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of Mittal & Sons.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
10. Limitation of Liability
Mittal & Sons shall not be liable for:
Any indirect, incidental, or consequential damages
Delays or failures caused by events beyond reasonable control (force majeure)
Misuse of products after delivery
11. Third-Party Services
Payments are processed via Razorpay, a third-party payment gateway.
We are not responsible for issues arising due to third-party service providers, including payment failures or bank delays.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell or misuse customer data.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
14. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.
15. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact:
